Genesis of Freehold Frequently Asked Questions (FAQ)

Genesis sales representative talking to couple at desk. 

Sales Department FAQ

1. Where Is Genesis of Freehold and Who Does It Serve?

  Genesis of Freehold is a distinguished luxury dealership in Freehold, NJ, welcoming drivers from New Brunswick, Howell, Toms River, Eatontown and communities throughout western Monmouth County.

2. What Vehicles and Services Are Available at Genesis of Freehold?

  Our showroom showcases the full Genesis lineup, from the athletic Genesis G70 sedan to the spacious Genesis GV80 SUV and the sophisticated Genesis G90. Genesis Certified Pre-Owned vehicles are also available. Our Accelerate Your Deal platform lets you complete much of your purchase online, with home delivery as an option.

3. Does Genesis of Freehold Accept Trade-Ins?

  Certainly. We welcome trade-ins and direct vehicle purchases. Use our online trade-in appraisal tool for a transparent estimate.

4. Are Specials and Incentives Offered at Genesis of Freehold?

  Local offers on new Genesis models, pre-owned specials, and manufacturer incentives are updated on our website throughout the year.

Service Department FAQ

1. What Maintenance and Repair Services Are Offered?

  Our qualified Genesis technicians perform oil changes, brake service, tire rotations, transmission work, and comprehensive diagnostics. Our service department operates from 7:30 AM to 6:30 PM Monday through Friday, or 7:30 AM to 5:30 PM on Saturday.

2. How Do I Arrange a Service Appointment?

  Schedule online through our Genesis service scheduler or call (732)625-1200. Genesis valet pickup and delivery is also available for a seamless experience.

3. What Service Interval Does Genesis Recommend?

  Genesis suggests routine maintenance every 8,000 miles or twelve months. Our Maintenance Menu provides a detailed look at recommended services for your specific model.

Parts Department FAQ

1. How Can I Order Genesis Parts?

  You can conveniently place an order through our website or contact our Genesis parts center at (732) 625-1200.

2. Are Genuine OEM Parts Available at Genesis of Freehold?

  We only carry Genesis OEM parts and accessories at our dealership, selected to uphold the craftsmanship and performance of your Genesis vehicle.

Finance Department FAQ

1. Does Genesis of Freehold Provide Financing?

  Our finance team works with a range of lending partners to secure loan and lease terms shaped around your budget.

2. Is Online Pre-Approval Available?

  Yes! You can complete our secure Genesis finance application to explore your options well before your visit.

3. Can I Finance a Pre-Owned or Genesis Certified Pre-Owned Vehicle?

  Financing applies to new, Genesis Certified Pre-Owned, and pre-owned vehicles. Our team tailors each plan to reflect your individual goals.

4. Are Lease Offers Available at Genesis of Freehold?

  Lease programs on select new Genesis models are offered and refreshed regularly. Check our local offers page or contact finance for availability.

How Can We Help?

* Indicates a required field

  1. Genesis of Freehold

    4065 Rt 9
    Freehold, NJ 07728

    • Sales: 732-625-1200
Loading Map...

Get in Touch

  • Contact our Sales Department at: 732-625-1200
  • Monday9:00am-8:00pm
  • Tuesday9:00am-8:00pm
  • Wednesday9:00am-8:00pm
  • Thursday9:00am-8:00pm
  • Friday9:00am-8:00pm
  • Saturday9:00am-7:00pm
  • SundayClosed